Conversion Seminar Schedule

HOW TO CONVERT TO A SUCCESSFUL 24/7 OPERATION

The Conversion Seminar schedule is typically 2-1/2 days and is held on Mondays through Wednesdays as shown below. Click here for additional information about who should attend, and highlights of the benefits and what you will learn. The October Value-Added Workshop contains most of the elements below but is tailored by advance feedback from the participants and also includes special breakout sessions on the topics of most concern to the select group of attendees. For more information on the Value-Added Workshop, click here.

MONDAY

Afternoon Pre-Seminar Evaluation
(starts at 2:00 PM)
Work with the seminar leader to address the potential gains from, and obstacles to, 24x7 in your operation

Evening Welcoming Reception
An opportunity to meet the seminar leader and other participants informally

TUESDAY

Continental Breakfast

Introductions
Seminar leaders & topics
Participants
List your questions and interests

Key Concepts
Identifying the problem
Utilizing productive assets
Examples -- what works
Cases where it did not fit
Determining your strategy
Cost impact -- is there a savings?
24x7 and other alternate work schedules
The best overall process for change
"Selling" your employees on the change
Identifying the potential negatives
The right way to start

Lunch

Other Impacts of 24x7 Operations
On the employees (associates)
On managers and supervisors
On support functions
On maintenance
On payroll
On work teams
On communications
On other departments

24x7 Work Schedules (Part I)
How the body works and its impact on schedules
Basic scheduling concepts - what works and what doesn't
Features of various shift lengths
Why 12-hour shifts are popular
Fixed vs. rotating shifts

WEDNESDAY

Continental Breakfast

24x7 Work Schedules (Part II)
The most popular 24x7 schedules
How each schedule works
The pros and cons of each
Work/family issues
Unusual schedule examples
Recent schedule choices
Other alternative work schedules

Managing Health, Safety, Alertness and Performance
How fatigue affects performance
Special management requirements in a 24x7 environment
Managing legal risks & liabilities of fatigue
Maintaining an alert workforce
How to combat human error
Latest research relating to 24-hour work environments

Working with Your Union
Reasons for resistance
Working together on solutions
How/Where to start
Examples of what works
Sample contract language

Lunch

Managing the Change
Shared responsibility - working together
Need for boundaries
Employee involvement
Alternate run strategies
Manager/supervisor roles
Support functions and overall process
Training
Work/family issues
Integrating w/5-day departments/personnel
Overcoming resistance
Key steps and time requirements
Sample documents and checklists

Other Essential Issues
Compensation for hourly personnel
Supervisors' role and pay
Communications - shift overlap
Measuring performance & reporting results
If you have to convert back

Questions and Wrap-Up

Seminar ends at 4:30 pm

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NOTE: On-Site versions of this seminar are typically 2 days, with the content and agenda modified to fit with the situation, needs and objectives of the specific group/company